Logistic and forwarding services in Croatia


Capital City

4.49 Mio.

National languages

Kuna (HRK)

Gross national product (GNP)
USD 58.06 Mrd.

GNP per person
USD 13’562

Financial exports to Switzerland
CHF 232 Mio.

Financial imports from Switzerland
CHF 129 Mio.

Bilateral relations Switzerland–Croatia

The excellent relations enjoyed by both countries stems from Switzerland’s humanitarian aid and reconstruction activities both during and after the conflict in Croatia. Croatia is Switzerland’s second biggest trading partner in south-eastern Europe. It is popular among Swiss nationals as a holiday destination. Furthermore, a substantial Croatian diaspora lives in Switzerland.

Economic cooperation

Swiss exports to Croatia increased up until 2013, but have declined since 2014, while imports from Croatia have shown growth since 2011, making it Switzerland’s second biggest trading partner in south-eastern Europe. The volume of trade in 2014 stood at approximately CHF 325 million, representing a rise of 18% on the previous year.  Switzerland mainly exports pharmaceutical products and machinery, and mainly imports machinery and wood products. More than 60 Swiss companies operate in Croatia.
The two countries have had ties for a number of years via a free-trade agreement with the European Free Trade Association (EFTA). After Croatia’s accession to the EU, most agreements were superseded by Switzerland’s bilateral agreements with the EU.


Business language

Croatian, some German, English.

Dimensions and weights

Metric system.


1 Kuna (K) = 100 Lipa (Lp).
ISO code: HRK

Customs tariff

Harmonised system.

Import control

EU goods are freely available. There are only a few goods remaining for which restrictions need to be taken into account and where applicable special export documents are necessary. For non-EU goods the known customs formalities (e.g. goods from the customs warehouse) apply. Croatian legislation on tobacco products has been harmonised with the EU directives as part of the country’s accession to the EU. Numerous goods are subject to import licence proceedings. There are also measures to prevent swine fever. There is a ban on the import of used passenger cars that are more than seven years old. Foreign exchange transactions are free within the EU.
Standard VAT rate: 25% (reduced rate: 13/5%)

Terms of payment and tenders

Irrevocable, confirmed letter of credit. Croatian law provides all tools that are standard for the agreement of sufficient securities. Tenders with invoicing in EUR. In the case of state export guarantees for Swiss deliveries to Croatia there are cover possibilities without restrictions in terms of amount (credit terms up to a maximum of 360 days).

Designations of origin

No special labelling obligations known.
Standard markings recommended.


Products containing genetically modified organisms (GMOs) must be visibly marked. There are labelling regulations for drug and food products in Croatian with a description of the contents, the shelf life and relevant information about the manufacture. Perishable goods must have the text “use by”. All other food products must be labelled with an expiry date. When importing drugs and medicinal products, both the packaging and the package insert must be translated into Croatian.
The EU Directive sets out that packaging materials made of wood must be manufactured from round logs. This EU regulation goes beyond the necessary treatment set out in the ISPM 15 standard.

Product samples

State institutions, companies and other legal and physical persons who receive free samples from abroad are exempt from paying customs duties. Samples are all items, the individual value of which does not exceed USD 10 and items or product samples which are used to support a tender or the placing or an order and are related to production or a commercial activity linked to the above. The samples cannot be sold and may not be used for other purposes.
Use of the ATA Carnet process.