The quality management system represents a set of organizational structures, procedures, and resources that are put in place to achieve the company’s objectives and continuously improve the quality of its products and services. In Franzosini’s case, ISO (International Organization for Standardization) certification has been issued for quality and environment in Switzerland and Italy, representing a key benchmark for the company’s growth and success.
SQS Certified Quality
Quality is a key element in the success of any business. It ensures customer satisfaction, market competitiveness and long-term economic growth. In this context, ISO 9001 certification is an international recognition of excellence in quality management and customer satisfaction.
Franzosini SA, your shipping and logistics company, is committed to ensuring the highest quality of its services and products. To achieve this goal, the company chose to adopt the SQS-certified quality management system in accordance with ISO 9001 standards.
SQS certification represents an ongoing commitment to quality, transparency and efficiency in business operations. It is based on a systematic approach to quality management, which involves the involvement of all employees and the establishment of rigorous, well-structured procedures and processes.
The implementation of the SQS quality management system at Franzosini SA has resulted in a number of significant benefits for the company. First of all, it has made it possible to standardize internal processes and simplify the management of activities, thus improving operational efficiency. In addition, it has made it possible to proactively identify and manage any problems or inconsistencies, thus ensuring greater customer satisfaction and continuous improvement of services offered.
The adoption of SQS certification has also been a competitive advantage for Franzosini SA. Indeed, it has enabled the company to differentiate itself in the market and gain the trust of customers, demonstrating its unwavering commitment to quality and customer satisfaction.
In conclusion, ISO 9001 certification with SQS is an important guarantee of quality, transparency and efficiency for Franzosini SA. It confirms the company’s ongoing commitment to customer satisfaction and continuous improvement of its services.
Certified quality for customer satisfaction
Quality is critical to the success of companies and implies a systematic and proactive approach to business process management. Franzosini SA continuously strives to ensure the highest quality of its forwarding and logistics services by adopting an SQS-certified quality management system in accordance with ISO 9001 standards. The company’s main goal is customer satisfaction, which takes a central role in evaluating the company’s performance.